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Shipping Policy

Shipping & Delivery

Every piece is handled with the same care that went into crafting it. Here is everything you need to know before and after your order.

Processing Time

Orders are packed and dispatched within 1–2 business days of payment confirmation.

Delivery Window

Standard delivery across India typically reaches you in 4–7 business days.

Free Shipping

Complimentary standard shipping on all orders above ₹9999.

Order Tracking

A tracking number is shared via email and WhatsApp once your order ships.

Rates & Methods

Shipping Options

We currently ship to all states and union territories across India. Choose the method that suits you at checkout.

Method Cost Processing Est. Delivery Regions
Standard Shipping ₹999 flat Free above ₹9999 1–2 business days 4–7 business days All India
Express Shipping ₹19999 flat 1 business day 2–3 business days Metro & Tier-1 cities

Business days are Monday through Saturday, excluding national and regional public holidays. Orders placed on Sunday or a holiday are processed the next business day.

FROM OUR HANDS TO YOURS

Order Processing

Before any piece leaves our workshop in Kattumannarkovil, it is quality-checked, securely packaged, and carefully labelled. This typically takes 1–2 business days from the time your payment is confirmed.

During festive seasons and sale periods, processing may take up to 3 business days. We will notify you by email or WhatsApp if there is any delay.

Order cut-off: Orders placed and paid before 12:00 PM IST on a business day is processed the same day, subject to availability. Orders placed after this time are processed the following business day.

STAY INFORMED

Tracking Your Order

Once your order is handed over to our courier partner, you will receive a shipment confirmation containing your tracking number via email at [email protected] and via WhatsApp at +91 6379 689 700.

1. Order Confirmed

You receive a confirmation message immediately after successful payment.

2.Order Packed & Dispatched

Within 1–2 business days, your order is packed and handed to our courier partner. You receive a tracking number.

3. In Transit

Use your tracking number on the courier's website or app to follow your parcel's journey.

4. Delivered

Your jewellery arrives safely at your door, ready to wear or gift.

Tracking information may take up to 24 hours to become active on the courier's system after you receive your tracking number. If there is no movement for more than 5 business days, please contact us immediately.